Processing Time:

Orders are typically processed and shipped within 1-3 business days from the time of purchase. Please note that orders are not processed on weekends or holidays.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost for your order at checkout before completing the purchase.

Shipping Methods:

The available options will be presented at checkout. Shipping methods depend on the country to which the order needs to be delivered.

International Shipping:

International shipping is available, and delivery times may vary depending on the destination. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the progress of your order using this number on our website or the carrier's website.

Delivery Issues:

If you encounter any issues with the delivery of your order, please contact our customer service team at info@a-biju-k.com for assistance. We will do our best to resolve the issue promptly.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. Please ensure that the shipping address you provide is secure. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.